🔒 Privacy Policy

Last Updated: 04/07/2025,

Welcome to activepet.store (“we”, “our”, or “us”). This Privacy Policy describes how we collect, use, and protect your personal data when you visit or make a purchase from our website activepet.store.

 

1. 📋 What Personal Data We Collect

When you visit our store, we automatically collect and store the following types of information:

a. Information You Provide:

• Name

• Billing and shipping address

• Email address

• Phone number

• Payment details (processed securely)

• Account login credentials (if you create an account)

b. Information Collected Automatically:

• IP address

• Browser type and device

• Pages visited, time spent on pages

• Referring URLs

This data helps us process your orders and improve your shopping experience.

 

 

2. 🛍️ How We Use Your Data

We use your information to:

• Process and fulfill your orders

• Send order confirmations, invoices, and shipping updates

• Respond to your queries and support requests

• Improve store performance and user experience

• Send promotional or transactional emails (if opted-in)

• Detect and prevent fraud or misuse

 

 

3. 🧾 WooCommerce & WordPress Integration

Our store is built on WordPress + WooCommerce, which means:

• Your personal data is stored securely on our WordPress database.

• We use plugins and extensions (e.g., payment gateways, analytics tools) that may collect limited data as needed.

• You can access or delete your personal data anytime by contacting us.

 

 

4. 💳 Payment Information

We accept payments via trusted third-party gateways like:

• Stripe

• PayPal

• WooCommerce Payments

• Bank Transfers (if enabled)

Important: We do not store your full credit card details on our site. All transactions are encrypted and securely processed.

 

 

5. 📦 Shipping & Fulfillment Partners

To deliver your orders, we may share relevant information (like your name, phone number, and shipping address) with our trusted fulfillment partners and shipping carriers.

 

 

6. 🍪 Cookies and Tracking

We use cookies and similar technologies to:

• Store cart contents

• Keep you logged in

• Analyze traffic

• Enhance site features

You may disable cookies via your browser, but it may impact your shopping experience.

 

 

7. 🔐 Data Security

We use secure protocols (HTTPS), firewalls, and anti-malware tools to safeguard your data. Our site is regularly updated to address vulnerabilities and security patches.

 

 

8. 📧 Marketing & Email Communication

If you opt-in, we may send you occasional promotional emails, discounts, and updates. You can unsubscribe anytime using the link in the email or by contacting us.

 

 

9. 🔄 Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections or deletions

• Withdraw consent or unsubscribe from emails

• Request a copy of your stored data (data portability)

 

 

10. 🔁 Data Retention

We keep order-related data for as long as needed for tax, legal, and reporting purposes (usually 3–7 years depending on local laws). Non-transactional data may be deleted sooner.

 

 

11. 🧩 Third-Party Services & Plugins

Our website may use third-party services like:

• Google Analytics

• Facebook Pixel

• Email marketing services (Mailchimp, Klaviyo, etc.)

• Payment and shipping APIs

These services may collect data in accordance with their own privacy policies.

 

 

12. 🌍 International Users

If you are accessing this site from outside the United States, your information may be transferred, processed, and stored in the U.S. By using this site, you consent to such transfers.

 

 

13. ⚙️ Changes to This Policy

We may update this Privacy Policy as our store grows or legal requirements change. Updates will be posted on this page with a revised effective date.

 

 

📬 Contact Us

If you have questions about this Privacy Policy or your data, please contact us