Terms and Conditions

Effective Date: 04/07/2025,

Welcome to ActivePet.Store. These Terms and Conditions (“Terms”) govern your access to and use of our website https://activepet.store/ (the “Site”), including any purchases made, content viewed, or services used through the Site. By using our Site, you agree to be bound by these Terms. Please read them carefully.

1. Orders and Purchases

By placing an order with us, you confirm that:

You are at least 18 years old
You provide current, accurate, and complete information
You understand that your order is subject to acceptance and availability

We reserve the right to cancel or limit quantities of any order at our sole discretion.

2. Payment

We accept secure payment through supported methods including:

Credit/Debit Cards
PayPal
Other gateways listed during checkout

All prices are listed in USD and may be subject to applicable taxes and shipping fees.

3. Shipping & Delivery

We strive to process and ship all orders promptly. Delivery times may vary based on:

Product availability
Shipping method selected
Destination country/region

We are not responsible for delays caused by customs, couriers, or other unforeseen circumstances.

4. Returns & Refunds

We want you to be happy with your purchase. If you are not satisfied, please review our Return Policy for detailed instructions.

Key points:

Eligible items must be returned within 30 days
Items must be unused and in original packaging
Return shipping costs may apply
Some items (e.g., opened pet food, custom items) may be non-refundable

For return assistance, contact us at support@activepet.store.

5. Product Information

We strive to provide accurate product descriptions and images. However:

Colors and packaging may differ slightly in person
All product information is for general reference only
We are not liable for any allergic reactions or misuse of pet products

Consult your veterinarian before introducing any new product to your pet.

6. Intellectual Property

All content on this site — including text, graphics, logos, product images, videos, and design — is the property of ActivePet.Store and protected under intellectual property laws.

You may not use, reproduce, modify, or distribute any content from this Site without written permission.

7. Prohibited Use

You agree not to:

Use our site for illegal or unauthorized purposes
Interfere with the operation or security of the Site
Upload malware, spam, or malicious code
Violate our intellectual property rights or those of third parties

8. Limitation of Liability

To the fullest extent permitted by law, ActivePet.Store shall not be liable for:

Any indirect, incidental, or consequential damages
Loss of data, revenue, or profits
Any claims arising from misuse of products or information on the Site

Our liability is limited to the value of the goods you purchased.

9. Changes to Terms

We may update these Terms at any time without notice. Continued use of the Site after changes implies acceptance of the revised Terms. We recommend reviewing this page regularly.

10. Contact Us

For questions or concerns regarding these Terms, please contact:

Email: support@activepet.store
Phone: +1 (520) 276-8858
Website: https://activepet.store